Kevin Duco Warner is a 2017-18 Skoll Scholar on the Oxford MBA. Focused on the social impact of food, he has worked to develop market-driven solutions to climate change through the advancement of the local food movement. Kevin shares the story of how he came to pursue a business degree.
I didn’t know that I was an entrepreneur. Heck, I couldn’t even spell the word entrepreneur consistently until about 4 months ago (it’s got that special French characteristic of having more vowels than seems reasonable). Fortunately for me, it turns out you can embody the ideals of an entrepreneur without actually realizing it.
What I have always been is curious. My thirst for knowledge has only been matched by my desire to make the world a better place. This ideal of being simultaneously thoughtful and impactful has led me down a somewhat circuitous path to Oxford, but I have found that following passion leads to unparalleled opportunities.
I have worked at my family’s food hub, Fair Shares, for the last 8 years. We contract with local farmers to source seasonal food and distribute it for 48 weeks each year to consumers in Saint Louis, Missouri. Fair Shares operates as a for-profit company utilizing the buying power of our large, local customer base as a grassroots tool for social and environmental change.
Before Fair Shares started, area farmers faced limited opportunities in getting their products to market, and consumers encountered multiple obstacles in accessing sustainably-grown food. The Saint Louis growing region allows for production for much of the year, but in the mid-2000s farmers’ markets ran for only 5 months per year, and offered producers meager financial rewards. Fair Shares created a model that aggregates the food from over 60 farmers into shares marketed directly to consumers. Combining the bounty of many producers allows us to offer greater diversity to our customers while supporting small farmers who have committed to low-carbon growing practices.
The beauty of working for Fair Shares is that it has given me the flexibility to follow my curiosity focused through the lens of a love for food.
About 4 years ago I started an organic corn tortilla company after teaching myself how to nixtamalize local field corn at home (I won’t get into it here, but the history of nixtamalization as the Aztec’s solution to pellagra is fascinating – worth a read on wikipedia!). I was not happy with the inconsistent results of pressing each tortilla by hand, but that was the only realistic option for a home cook. I realized that I needed a commercial grade tortilla machine if I was ever going to get consistent results. I started La Tortilla Buena because it was the only way to rationalize to my wife that importing a $2000 tortilla machine from Mexico was a good idea. Despite any real business acumen, my tortillas were quickly stocked by a number of small groceries, restaurants, and even a school lunch program. I attribute this success to the passion I had for the process of making the product.
Living in a very urban area spurred an interest in edible landscaping and urban homesteading. What started with a raspberry bush and some basic herbs progressed to harvesting homegrown saffron and espaliering two pear trees on a privacy fence. This knowledge, gained through doing, brought on opportunities to consult on urban agriculture projects and to teach cooking classes with local chefs. I even got to teach an heirloom apple grafting class with a local apple farmer.
So why uproot my life to move to Oxford? Why get an MBA?
I wanted to see my career, focused on impact through food, transition from local and regional, to national and global in scale, but I couldn’t find a clear path. I knew I needed more formal education, but struggled in finding a field that felt like the right fit.
My intention was to stay in the business world, but I was focused on policy and public administration degrees because they carried an underlying focus on social good. Most business programs lacked an ethos that resonated with me; that is, until I found the Skoll Centre at Oxford Saïd.
No other institution is driving the social impact space in a setting as powerful as Oxford. It is evident that the mission of the Skoll Centre is directly influencing Oxford Saïd’s approach to business education.
The process of being awarded the Skoll Scholarship was a whirlwind. It changed the trajectory of my life. In a matter of a few months I went from toting vegetables around an uninsulated warehouse in Saint Louis to walking the hallowed streets of Oxford in formal academic dress robes. To say that being at Oxford is a humbling experience is an understatement.
Schrödinger locked his cat in a box at his home on Northmoor Road, a 5 minute walk from my house. Tolkien wrote the Lord of the Rings in the house next door to Schrödinger. Radiohead played their first concert at the pub at the end of my street. It is absurd how many titans of western thought operated within a mile of my house in Oxford.
My intention when I began a career in good food was never very concrete. I realize now that there was a centralized theme in the work: namely, changing the way people eat. But it required a whole lot of ‘doing’ before I could fully quantify it. It was not until I applied to Oxford that I really went through the process of self-assessment required to solidify my personal mission. I am confident that my time spent studying for an MBA as a Skoll Scholar will give me the tools to further succeed in my endeavors regardless of whether or not I can spell entrepreneur.
Nikhil Dugal is a 2017-18 Skoll Scholar on the Oxford MBA. He’s a social entrepreneur working in the field of environmental sustainability, specifically towards establishing a circular economy. Here, Nikhil shares his story and inspiration up to becoming an Oxford Scholar.
My journey leading up to Saïd Business School has always been guided by one principle, to put the impact of the work I’m doing first, before anything else.
My journey started in 2014 when I had been working at a development economics research center in India for about two years. As a researcher, I became increasingly frustrated from working on multi-year, multi-million dollar projects that repeatedly unpacked major social challenges, without actually pairing them to actionable policy insights that could create change. It became clear that I enjoyed a more hands-on approach, and wanted take part in changing the problems I was working on. I set out to find opportunities to use what I’d learned to become part of building solutions myself.
While in college at New York University, I had taken a class on social entrepreneurship that first introduced me to the idea of establishing a business-for-good. I was immediately intrigued by the concept of a business designed to address a social or environmental problem, versus the traditional mode of CSR, which engages in philanthropy out of a percentage of profits made from the unsustainable systems themselves. This new breed of social –business instead leverages market-forces to implement change, without the constraint of relying on funding for their entire life-cycle.
It wasn’t long after first getting excited about social enterprise that I met a friend who had been inspired by the idea of repurposing shipping containers into infrastructure – and his inspiration really got me thinking. Having worked in the development sector, I understood there was an unmet need for organizations working on rented land, running operations in remote areas. I was also interested in working in the waste management space. I proposed that we focus on his expertise in manufacturing, and use my previous experience to start a company that provides custom container infrastructure to organizations in rural and urban India.
Containers retired from use at a yard in Uttar Pradesh
Over the past two years, we’ve built a company that repurposes once unusable materials into beautiful classrooms, workspaces and more, anywhere in India. We provide an end-to-end service to any organization looking to build temporary infrastructure. Our facilities help up-cycle shipping containers that are over 20 years old and retired from use.
We’ve built a list of vendors who provide construction inputs made from waste, such as wall paneling made from Tetra-pak waste cartons or sustainably sourced wood, insulation made from PET bottles, and roofing sheets made from recycled plastic and aluminum. These are offered as a package to our clients, for each of whom we design a custom facility as per their requirement. We also offer off-grid solutions including solar-panels and dry-toilets.
The interior of this facility is made from Tetra-pak Board
At Aadhan Infrastructure, we’ve helped recycle over 25 tons of steel, and built a diverse range of infrastructure including skill training classrooms for government programs, training facilities for rural healthcare workers, and even furniture showrooms for private companies. Over 400 children from disadvantaged communities have accessed skill training in rural Uttar Pradesh due to our classroom. We’ve also won grant funding, business competitions and were featured on national television.
Carrying out an inspection before dispatch
Why the Oxford MBA?
Despite our small and growing success in India, I feel there is so much more I need to learn in order to grow the company’s impact across India. We have faced innumerable challenges including an inability to scale up our work with the government, an inability to raise equity funding, the lack of an established market and low trust in the new building technology. I was able to receive significant peer support from organizations such as Unltd. Delhi; however, I realized I needed to build my skillset in order to successfully be able to run the business and change our model in order to scale up the impact of our work.
Coming from a background in economics and math, I wanted to study business in a place that was focused on supporting social entrepreneurs, and actively involved in the changing narrative on the nature of business. Due to this reason, I had a very specific list of MBA programs. Each one was a one-year program, focused on entrepreneurship, with a significant focus on social enterprise. Saïd Business School was at the top of this list, especially due to the countless resources they offer to social entrepreneurs and the presence of the Skoll Centre.
I had been looking at the scholarship for over a year, and once I knew I met the criteria, I reached out to a previous scholar from India, who was incredibly kind and helpful. It immediately gave me a sense of the community here and motivated me further to apply. One year later, I’m sitting in Oxford, and have been blessed to receive a Skoll Scholarship.
This opportunity has enabled me to pursue my goals and continue to engage in my mission. There are truly few organizations in the world that provide such significant support to social entrepreneurs, with only the intention of encouraging them to lead an impactful career. There is no chance that I would have had access to such a great program without the help of the Scholarship and I look forward to using every opportunity I get over the next year to learn as much as possible.
Over the next year I plan to use all the resources we are offered here, including programs such as Map the System, Skoll Academy and Skoll Venture Awards to refine the mission of my organization and explore levers for change to help us scale our impact. I’ve had the opportunity to attend a few sessions at the Skoll Academy already, and am extremely impressed with the program the Centre has been able to put together as an alternative to the Consulting Development Program and the Finance Lab offered to the rest of the MBA class.
I’ve also had the amazing opportunity to meet my peers, each of whom is as accomplished as the next. They are the greatest resource we have here, and they come from all over the globe, with about a third from the development sector. Although they’re from a diverse background, what they have in common is a sense of collaboration and community, and I feel certain I’ll learn more from them than I can begin to describe here and now.
Sandra Fisher-Martins is a 2017-18 Skoll Scholar on the Oxford MBA. She is also a plain-language activist and entrepreneur. Sandra shares the candid truth about leaving her 10 year old organisation to pursue an Oxford MBA.
“Can you read this letter for me?”, asked Mr. Domingos, the office center caretaker.
We stood by his desk and he watched while I sifted through it. I explained that the letter was in fact a surgery voucher from the Ministry of Health paying for a surgery in a private hospital of his choice. His smile was a mix of relief and disbelief.
“I had thrown it in the bin. Then I remembered you telling me about your job the other day…”
Mr. Domingos had his first job at the age of five and taught himself to read as an adult. He enjoyed the sports newspaper, but struggled with official letters, forms and pretty much everything else. His life story was unique, but his experience of depending on others to access crucial information was not uncommon. Nearly 4 in 5 Portuguese are ‘functionally illiterate’, which means that their reading skills are insufficient to meet the demands of daily life.
I founded Português Claro (‘Plain Portuguese’) in 2007 because I was appalled by the gap between the average literacy skills of our citizens and the complexity of the documents we had to read to get on with our lives. From electricity bills to insurance contracts, from bank statements to government websites, everything was riddled with jargon and legalese. How could anyone make informed choices? How could anyone know and act on their rights?
Sandra and the Claro team at work
Sandra delivered a talk at Productized 2016
The low literacy problem is an important and complex battle to wage, requiring massive investments in education. I was too frustrated to wait. Seeing an opportunity to meet the needs of today’s Portuguese adults, I set out to persuade businesses and government agencies to simplify the way they communicated with the public.
Having little business experience, during my first years at Claro I used to dispel the flashes of self-doubt with fantasies of getting the Skoll Scholarship and picking up, in one swift year, everything I would need to run a successful social venture.
I never applied. I was too busy running the business and learning by trial-and-error to be a plain-language expert, a salesperson, an accountant, a project manager, a recruiter, a team leader, and a CEO. Stopping for a year was impossible.
And then, after nearly a decade of challenges and growth, Claro hit a sudden wall. A change in government had led to a sharp decline in private and public investment and our sales were plummeting. Faced with the possibility of having to close the company, I started questioning the sustainability of the change we had created over time. Without Claro to provide plain-language services, would these organizations revert back to their old ways?
As my doubts grew, it became clear that I’d allowed myself to be sucked into the day-to-day of running a social enterprise when the real challenge was in creating sustainable systemic change. It was time to stop and have a rethink.
I went back to the Skoll Scholarship and the Centre had added more programming focused on system change. So I decided to apply. This time I wasn’t looking for tools to run a business. I was looking for a space for reflection within a world-class network of systems thinkers, social entrepreneurs and researchers.
It is now Week 4 in Michaelmas (in plain language, that’s the beginning of November) and although the MBA has barely started so much has happened. This is a high-frequency learning environment, with daily opportunities to engage in mind-expanding conversations. Today I met with Patrick to learn about his experience running an impact investment fund in Peru. Last night I explored with Emily the systemic consequences of an ill-conceived agricultural investment in Ghana. Through this exposure to diverse experiences and approaches, my initial questions have evolved and unexpected themes — like ‘identity’ — have surfaced. Clearly, this journey has just begun. I am eager to see where it takes me.
Macarena Hernandez de Obeso, is a current Skoll Scholar and is dedicated to economic opportunity and prosperity for deprived communities in Latin America.
She shares the story of starting her new social enterprise that aims to bring together a global community, all the while studying her Oxford MBA!
In September of 2016 I started the most incredible journey of my life so far, an MBA at Oxford. At the beginning, I was sure that I was here to strengthen my business knowledge to be able to combine a sustainable business model with a social mission. However, I wasn’t sure which path I was going to achieve it in the future. I had in mind three options:
1. come back to the social enterprise where I was working before
2. join an international organisation or enterprise focusing on the design of tools and impact metrics to enhance the work of social entrepreneurs
3. start my own venture
Surprisingly, in less than two months, one of these became a reality.
Meeting my Co-Founder
During the first week of my MBA, I met Ana Maria. Being both born in Latin America and having dedicated part of our life to social impact, we realised that we shared a powerful goal; to create opportunities for people in Latin America by embracing their talents and helping them to reach their full potential. She had the idea to fund a charitable project offering Spanish language practice for foreigners through conversations with native speakers within the project’s community. I loved the idea, but not the business model; I thought it should be a social enterprise that could fund itself by creating access to economic opportunities and a flexible way of income for all Spanish native speakers in Latin America.
Launching our social enterprise
In November of 2016, we founded Language Amigo. Today, we are connecting, through video calls, language ’Learners’ who want to practice conversational Spanish, with native speaking ‘Amigos’ from Latin America. For Amigos, Language Amigo is a flexible way of income and for Learners, Language Amigo is a flexible way to practice.
Through Language Amigo, we are not offering Spanish teachers. We are offering to language learners the opportunity to put into practice their foreign language knowledge and have real world conversations with real and friendly people, Amigos. I believe that the main objective to learn a language is to be able to connect with people from another country, culture, and background. Through Language Amigo, you can do that.
Language Amigo’s first Learner-Amigo call
Language Amigo’s first Learner-Amigo call
I was very happy working on my new venture, but with every new path comes its challenges and scepticism. In February 2017, I was delivering a presentation about Language Amigo, to my communication skills’ group at the Oxford Language Centre. I explained that to generate income, Language Amigo keeps a percentage of the cost of the calls conducted between Amigos and Learners. The first question that I received after this presentation, from a Chilean student, was: “are you exploiting Latin American youngsters to create a business?” I couldn’t believe what I was hearing. I wasn’t sure what feeling this question had caused me. Anger? Deception? Surprise? Indignation? I realised that it is not obvious to everyone that a collaborative economy business model, such as Language Amigo, is creating economic inclusion for people who did not have an economic opportunity before. I was conscious that industries threatened by collaborative economy models, such as hospitality and logistics, have been raising critique against successful platforms and putting pressure into regulatory institutions. Nonetheless, the fact that an Oxford student from Latin American believes that we were exploiting our Amigos, completely shocked me.
But, we continue to grow
I believe that Language Amigo is creating value not only for Amigos but also for Learners. We are developing the means to create social and economic transactions between them. We are aggregating and connecting supply with demand that otherwise would never connect. We are constantly looking for potential customers to grow the economic opportunities for Amigos. We are constantly updating the Amigos’ training and generating support resources to improve the experience for the Learners.
Why is the value of creating a network and the means to include people into the economy undervalued? What is harder: to produce and deliver the product or service, or to find the market and attract it to generate demand for the product or service?
Currently, we are looking for institutions such as language centres, schools, universities, and enterprises that already have Spanish students to become our partners. We would like to be able to offer Language Amigo to their students and to co-create the best tool for them, their students, and the Amigos. Together we will be able to demonstrate that it is possible to create fair opportunities through the power of language.
Language Amigo Co-founders: Ana Maria (Left) Macarena (Right)
Some social entrepreneurs and social enterprises are expressing the desire to avoid such a label. Additionally, knowledge among citizens of what social entrepreneurship is and means is still generally low, even though the sector has been around for several decades. What might be amiss? I argue that the ongoing failure to coalesce around a recognised definition or model of social entrepreneurship is part of the problem, revealing risks and opportunities for the sector at a worldwide level.
My research on social entrepreneurship in England suggests there are three different – and only partially overlapping – conceptions of what social entrepreneurship is and of how it should be supported. The first and most prominent part of the sector is focused on the concept of social enterprise, that is, businesses trading for social purpose. It is very heterogeneous in terms of players involved and ways in which social enterprises are described and organised. Within it, the main source of funding for both social enterprises and sector intermediaries is the government, and both the citizen and business sectors are mostly seen as customers.
The second and more “niche” part of the sector is more cohesive and focused on social entrepreneurs, described as lone heroes disrupting the system to eliminate the root causes of social inequality and injustice. Here, the role of the government is very limited and businesses and charities are seen as advisors and funders, rather than customers, while communities are the beneficiaries.
The third one, despite being the original conception of the term in England and the most widely adopted “on the ground”, is presently the most neglected by the public discourse. It describes social entrepreneurs and enterprises as acting to enhance their communities, either through involving community members in economic activities and decision making, or redistributing resources within a given area or population of interest. In this part of the sector, boundaries and players’ roles are very blurred and there are multiple typologies of social entrepreneurial activity, sometimes overlapping with other areas above.
Is this division a trivial matter interesting only for academic debates? I argue that there are a number of important practical issues, which either directly or indirectly stem from the lack of a clear definition. First of all, it hinders the ability of government or international bodies to create tax benefits or effective funds to support social entrepreneurship. Without being able to constrain the field of organisations entitled to receive such support, such efforts are frequently ineffective.
Secondly, the lack of a clear definition contributes to maintaining low levels of knowledge about what social entrepreneurship and social enterprises are, and what their value for society is. This, in turn, often hampers their ability to attract private funds. I know, indeed, from the interviews I conducted for my PhD project that some social enterprises and entrepreneurs face the problem of being perceived as “too business-like” for foundations, charities and private donors and “too social” for traditional investors and businesses (and sometimes even for the social investment sector).
Thirdly, the lack of a clear definition means that it is also much harder to establish roles and rules of interaction within the sector. Businesses are sometimes requested to be commercial partners or to involve social enterprises in their supply chain and sometimes they are requested to act as advisers and philanthropists. Government and local authorities would like to outsource public services to social ventures rather than to businesses but often they find themselves unable to distinguish between the two and to obtain the guarantee that there will be no “mission drift” once a contract is awarded.
Finally, the lack of a clear definition implies a lack of clear sector boundaries and of a clear positioning within the wider economic system. Many supporters and insiders continue to proclaim their hope that social entrepreneurship will become mainstream and either change the way that all businesses operate (‘social enterprise’) or will make the whole third sector more efficient and financially sustainable (‘social entrepreneurship’). Can these things happen while the sector keeps pushing in different directions, thus reducing its relevance both within the business and the third and public sectors?
I would like to conclude this post with two thought-provoking questions. First of all: why not refer to social enterprises as sustainable businesses? This might be the first step to merge this part of the sector with movements such as the B Corporations, in order to jointly represent a new, more socially-savvy side of the business sector, able to ask for tax incentives and to attract social investors and funds. Social entrepreneurship could be reserved as a definition of innovative projects carried out by third sector organizations trying to tackle the root causes and not just the symptoms of social issues, thus distinguishing them from the traditional charities and NGOs delivering fundamental but more traditional social products and services. Activities not fitting with these two definitions but that are important at community-level could be labelled as “community-based entrepreneurship” or just be re-included in the broader third sector.
Secondly, can sector supporters and intermediaries try to find a compromise sector definition accepted by all? As expressed by some interviewees contacted for my PhD research, the most influential organisations in the sector appear to be connecting and networking with one another but are in reality very territorial. They all hold on to their own conception of social entrepreneurship and they all hope to drive the sector in their desired direction, thus making it increasingly difficult to find a solution to the definitional and support debate. Sometimes creating a good ecosystem of support might entail stepping back and coordinating what happens as a skilled director rather than as the star of the show. Allowing the formation of clarity around the sector, its definition and its boundaries, while continuing to lobby and campaign for it, might really unlock those financial resources, public support and understanding that many organisations are craving for.
A group of 2016-17 Oxford MBAs go on the annual Africa Trek. This year’s destination: Nairobi and Kigali
Part 1: Nairobi
A man pushes his bicycle through Toi Market, a thriving second-hand clothing market in Nairobi that stretches multiple blocks, eventually ending in Kibera slum.
In April 2017 17 MBA’s spent an unforgettable two weeks in Kenya and Rwanda. The student-driven trek aimed to expose participants to the business context in each country. Organised by students from the region, it tapped into local networks to give an ‘insiders view’ of each city. During the April break there were three other concurrent international treks and electives taking place in Johannesburg, New York, the Middle East Singapore and Hong Kong.
I chose to join the Africa trek as I had limited experience and knowledge of East Africa (ashamedly, as I am a native South African). I was curious to learn more about the thriving economies of the region and gain a comparative understanding of Eastern versus Southern Africa.
The trek exposed us to diverse companies and business models, from a consulting firm helping international development organisations better support local SMEs to an off-grid energy company serving the bottom of the pyramid. Through each company presentation we learnt a little more about the nuances and opportunities of the region.
While the company visits were fascinating, another area of great value came from the opportunity to spend two weeks with my classmates. In the rush of a 12-month MBA there is limited time for slow, deep conversation. However, the interstitial moments of travel provided the perfect opportunity to bond; a 20-minute cab ride to the airport or sharing a meal over dinner gave each of us the opportunity to learn a little more about others’ backgrounds and future ambitions. The accrual of these small interactions created a special bond that will live on well beyond the MBA.
Open Capital Advisors
Students on the MBA Africa Trek at Open Capital consultants in Nairobi, with alumnus Holden Bonwit in the centre.
Open Capital Advisors is a management consulting and financial advisory firm with 40 employees spread across offices in Kampala (Uganda), Lusaka (Zambia) and Nairobi (Kenya). They offer consulting services to local businesses, investors and international organisations, with two-thirds of their investment work being in the social impact space. We were hosted by Oxford Saïd alumnus, Holden Bonwit (MBA 2013 – 2014).
Bonwit shared what he believes are the three of the biggest challenges for growth in the region:
Talent acquisition and lack of human capital to implement strategies
Lack of infrastructure
Lack of access to capital for SMEs (due to a miss-match between the needs of SMEs and the instruments offered by international Development Finance Institutions)
He spoke of the enjoyment he gets from working on meaningful development projects where his skills and expertise have real impact. He also introduced us to the concept of the Kenyan side-hustle (or multiple side-hustles), evidenced by the fact that a single family usually has about 11 discrete income streams.
MBA students meeting with CEO of Safaricom Bob Collymore and his team
We were honoured to spend time with Bob Collymore – CEO of Safaricom – Kenya’s largest telecom. It has a valuation of $ 8 billion and accounts for approximately 40% of the Kenyan stock market. M-PESA, the pioneering mobile money solution, is one of Safaricom’s products.
Continuing the narrative from Open Capital Advisors, Collymore spoke of how their people strategy is their biggest strategy, saying, “You can have a bad strategy but a good team and the outcome will be good, however, the opposite is not true.” With a firm belief that quality products are created by engaged staff, he spoke of how the company strives to ensure their people have a good work-life balance and get eight hours of sleep – allocating each staff member a ‘thrive-buddy’ to keep them on track and ensure they aren’t overworked.
The company takes their position as a dominant player seriously, seeing it as their responsibility to act as a good corporate citizen and set the tone for others. Safaricom was one of the first corporates to release a full sustainability report and embrace the Sustainable Development Goals, with each corporate function selecting the goals they wish to work towards and then feeding back progress directly to Collymore’s office.
Collymore’s commitment to sustainability and good corporate governance is also evidenced by his membership in the B-team, which brings together business leaders like Unliever’s Paul Polman, Richard Brandson, and Arianna Huffington to push businesses to become more transparent and sustainable, as well as sitting on the board of the United Nations Global Compact, the world’s largest corporate sustainability initiative.
Two Andela students working in the chill-out area of the Nairobi campus.
“Brilliance is evenly distributed, but opportunity is not.”
Andela’s goal is to spread tech opportunity to Africa by finding and training Africa’s next generation of tech talent and connecting them to demand in the West. This is achieved through a two-sided business model: on the supply-side, African candidates apply to join a four-year paid Technical Leadership Program designed to shape them into elite software developers. On the demand-side, a 50-strong sales team based in the US sells Andela’s services corporates looking for excellent tech talent.
Joshua Mwaniki, Country Director for Kenya, told us they receive around 2000 applications per month from people eager to join the Fellowship. With an acceptance rate of 10 – 15 people monthly, applicants have a 0.5% chance of getting in to the programme. What differentiates the Andela from other tech training programmes is their comprehensive Learning Map, which maps a Fellow’s progress against clearly delineated hard and soft skills on a daily and weekly basis.
Andela’s biggest challenge is gearing up to train enough talent, as there is currently more work available than there are programmers to work on the jobs. But upping supply in Africa, Andela is hoping to spread opportunities a little more equally. Their new campus currently under construction will house 1000 students and will go some way to achieving this vision.
Oxford Saïd Alumni Dinner
Current students met with recent alumni who are currently working in Nairobi at Burn and Dalberg.
Chad Larson, Chief Credit Officer, Co-Founder and Oxford Saïd alumnus shows students the entry-level M-KOPA solar unit.
M-KOPA is a pioneer in off-grid, pay-as-you-go solar power systems. With a team of 300 customer care agents on call 24-hours a day, and an on-the-ground salesforce of over a 1000 people, the company is growing rapidly.
Their entry level unit comprises an 8W solar panel, 3 LED lights, a LED torch, a radio and a phone charger. Customers pay an upfront payment of £22 and then pay a 40p daily instalment over a year to pay off the remainder of the unit, where after the unit is theirs. The unit comes with a one-year warranty and has an estimated battery life of four years.
On the ground sales agents help customers calculate the cost-benefit analysis of switching from kerosene to solar, by adding up how much they spend in a year on kerosene, batteries and charging their mobile phone. Once totalled, the entry level M-KOPA unit comes in around one-third cheaper during the payment year, then giving clients a further three years of energy before they need to replace the battery.
Most interesting however is how the company views solar as the foothold into a customers’ home. When a customer is nearing the end of their year-long repayment schedule they receive a call from an M-KOPA agent offering a variety of products; a solar-powered TV, a water-harvesting tank, a bicycle, a cook stove, a starter-pack for chicken farming or a smartphone – any of which can be purchased by extending their existing payment plan. Chad Larson, Chief Credit Officer, Co-Founder and SBS Alum stated, “We are a finance company, selling useful capital assets that save people money.” M-KOPA is focusing their energies on building a ladder of household products, from basic to more advanced, to improve the lives of the poor.
Students shared lunch with Dalberg staff followed by a Q&A session.
“Until the change is done, our work isn’t done”. These were the words of Edwin Macharia, Dalberg Partner and Regional Director of Africa, speaking about how the firm goes far beyond the work of traditional consultants (who are renowned for leave their strategy decks for clients to implement). Dalberg is a platform of companies committed to global development and innovation, including Dalberg Global Development Advisors (consulting), D.Capital (Investment advisory and impact investing), D.Research (data, intelligence and analysis), DIG (Design Impact Group focusing on human centred design) and an implementation support arm.
Dalberg is ten years old and currently has six offices on the continent. Their client mix is one-third governments and large international organisations (such as the UN, DIFD and the World Bank), one-third social sector organisations and foundations and one-third private businesses.
The company is also focused on creating self-driven projects where they spot opportunity areas. Macharia recognises the privileged position the company holds, with contacts in just about every major foundation and development agency in the world. He said, “We are one, maybe two phone calls away from anyone in the world. What are we going to do with that?” One such example is Unleash, an ambitious project driven by Dalberg and other partners, bringing 1000 young innovators into a global innovation lab focused on the Sustainable Development Goals.
Maua Project (Wrigleys)
Mathare Slum on the outskirts of Nairobi.
Maua project representatives speaking to MBA students in the Mathare Slum, describing the benefits of the project on the ground.
The Maua Project is a project of the Mars Catalyst, Mars Incorporated’s internal think tank. In 2014, Mars’ leadership announced their intention to become the ‘most mutual company’ in the world, delivering value to all stakeholders involved in their value chain.
Maua, Swahili for ‘flower’, is a route-to-market mutuality project in Kenya. It develops micro-entrepreneurs, called Uplifters, who act as sub-distributors connecting stockpoints to retailers, predominantly in areas where Mars currently doesn’t distribute to outlets. This creates work for the Uplifters, and increased market penetration for Mars.
The project makes use of a ‘hybrid value chain’, partnering with a range of organisations and non-profits to support various programme elements like recruitment, training and access to tools. Partners include a logistics company, World Bicycle Relief, Ashoka, a microfinance company and M&E support. In 2016 Maua had 368 Uplifters involved in the programme and aim to increase this to 590 by the end of 2017.
Oxford and Cambridge Dinner hosted by Oxford Saïd alumna, Adema Sangale
The Africa Trek group was hosted by Adema Sangale, Vice-President of World Bicycle Relief in Africa, who brought together alums from both universities who work Nairobi.
Naivasha and Nakuru
After a week of company visits we left the city to see some wildlife and have some well-earned rest.
It’s not every day that you get to summit a dormant volcano (Mount Longonot) and then get to hike around its rim.
Day safari at Lake Nakuru National Park.
Giraffes at Nakuru National Park.
Bird watching on Lake Nakuru.
Hanging with the hippos on Lake Naivasha.
Part 2 of Africa Trek 2017 coming soon where the MBAs head to Kigali…
Author: Gillian Benjamin
Gillian Benjamin is a social design practitioner from South Africa. Driven to use design to create social impact, she founded a design studio to serve social justice organisations and later worked at the Cape Craft and Design Institute running design thinking projects in healthcare, education and the built environment.