Tsechu Dolma is a 2019-20 Skoll Scholar on the Oxford MBA. In this blog, Tsechu reflects oncompleting her final term at Oxford Saïd during the pandemic.
I feel like I have stepped into a new life twice in my life — the first when my family left Nepal amidst the civil war and sought political asylum in the US, and second my Oxford experience.
Sixteen years ago, my family landed in JFK airport New York to seek political asylum in the United States. All of our worldly possessions fit in the cabin luggage. I missed my home and friends dearly, but I was relieved to leave behind the civil war raging in Nepal. Ten and unable to speak English, I could not understand what the Border Control Officer was asking me. Nonetheless, I was excited about the promise and possibilities of starting a new life in the USA.
A year ago, I packed up a suitcase to move from the US to Oxford. I wasn’t fleeing a civil war this time; I was escaping a political climate riddled with poor leadership and backward policies. I felt the same wave of emotions; homesick, excited, and hopeful. Within the first 24 hours, I started feeling at home in the UK – baking, sharing and laughing with my fellow Skoll scholars.
It had been almost six years since I was last in a classroom. Once classes started, I felt pretty tech-illiterate. I had spent the previous decade as a development practitioner, deep in the trenches fighting food insecurity, socio-economic disparities, and accessibility in South Asia. I had fallen behind on the rapid technology innovation coming out of universities and Big Tech.
I had heard and read a lot about the AI revolution, and I wanted to understand how it could impact my community in terms of both positive and negative aspects. I would have a significant learning curve, but equally, I knew that I could leverage the vast networks of expertise at Oxford. Every student group and department from Oxford Foundry to Women in Business were buzzing about startups, technology, and social impact.
Similar to when I first learned English after moving to the US, I learned tech-speak at Oxford. I learned to code and manage technology business. In particular, I reached out to researchers at the Autonomous Intelligent Machines and Systems (AIMS) program, under the engineering department and served as a research assistant. I worked hard quickly to grasp the nuances of AI and its applications to society, in addition to my MBA coursework. I have had the opportunity to work on several projects that address the intersections of AI, equity, and inclusion for all.
In March 2020, switching to a virtual work environment was a struggle for me when it seemed like the community I had worked so hard to build since September 2019 was disintegrating by COVID-19, and I left the UK in a panic. After months now, my community has sprung back stronger than ever before. I feel bittersweet ending my scholarship year at Oxford amid this global tragedy, leaving this nurturing home at Saïd to enter a world in turmoil. Nevertheless, these are precisely the challenges the Skoll Centre and the MBA has well-prepared me to tackle. I will be fighting alongside my peers for a more racially equitable, inclusive, and sustainable future for all.
Author: Tsechu Dolma, 2019-20 Skoll Scholar and Oxford MBA.
Florentina-Daniela Gheorghe, Skoll Scholar 2018-19, reflects on her own personal learnings moving out of Oxford in September 2019, a few months before COVID-19 struck the whole world.
“You will really understand the value of the MBA after 2-3 years,”
a friend and Oxford MBA alumnus told me last year.
I took the MBA as a reflection and learning year: to get to know myself better, improve my leadership skills, understand my strengths and my values in contrast, get to connect with people from all around the world. Learn not only about myself but about the state of the world: of business, of economics, of government. What a ride it was: from moments of exaltation, to moments of tension, to deadlines, to a variety of projects, to cultural alignment and conflict. A ride that I appreciate more and more with the passing of time.
I moved to Oxford for the MBA in September 2018 and moved out of Oxford in September 2019, a few months before COVID-19 struck the whole world.
I am very grateful for the opportunities that reached me in these hard times.
Here is what happened since September:
I got my visa application rejected for South Africa from UK twice! When I finally received it, COVID-19 was spreading all over the world.
I had my ticket and luggage ready to fly the next day and went to the embassy to pick up my passport: I found an empty passport. I applied again; application was rejected again. I was devastated. I was so excited to spend some weeks in South Africa and do an internship with a cool payment startup for SMEs in Cape Town. I was introduced to the company’s founder by a fellow Skoll Scholar and friend from the Oxford network. Four months later, I received a visa which I never used: by now, it was February 2020.
The wine industry
I worked on a project I never imagined myself working on, in the English Sparkling Wine industry in Hampshire, UK.
With no place to stay in London and no visa for South Africa plans, in November I moved to a beautiful vineyard in the South Downs. What a splendid experience! Extremely grateful to a professor from Saïd Business School who recommended me for the project. For 3 winter months, I spend my days understanding the art of winemaking, the market and the sustainability challenges. I was dreaming to making our brand the first circular wine brand in the world! After walking my dog in the darkness of the vineyard post 4 pm every day, I spent many quiet evenings – a blessing after a busy MBA year. The most fascinating thing about wine making is that every single activity in the vineyard, every single touch of the vine can change the final taste of the wine.
My journey as an independent consultant was just beginning
Building on the relationship I developed during the class “Implementing new initiatives in business”, I continued working with an education technology startup in Oxford and helped the five people team think through its value proposition. So many wonderful ideas can arise when we put our customers’ needs at the center of our business decisions.
Social impact consulting for non-profits
While at the vineyard, far away from the city life, I found myself with extra time in the evenings. Towards the end of November, a colleague and friend at Oxford introduced me to a social impact consulting project for a London based consulting firm. Since then, together with other MBA colleagues, we mapped the fundraising markets in Romania, Egypt, Uruguay, scanned the world for emergency funds for children, and looked at global strategies for expanding the number of regular donors for different international non-profits.
My favorite project so far: access to finance in emerging markets
I got introduced to a skill development institute in East Africa by another colleague at Oxford. Since February, we together looked to map the so-called ‘missing middle financing gap’ for small businesses in Kenya and beyond and understand how we might ensure their access to the most needed capital. Then COVID-19 hit the developed world. Many African countries imposed their own form of lockdown. We are now looking at being part of the mobilization for recovery. 100+ million ‘new poor’: the African continent sees the dark consequences of broken supply chains and economic shut-down. It’s imperative we act.
As a startup founder in an emerging market, I experienced first-hand the struggles for survival in under-developed support ecosystems for entrepreneurs. Talking to some mentors and system change experts, I knew I didn’t want to work in impact investing: there is enough money in the world. It’s the time for investors to step up during the pandemic. However, what the world needs more than ever is support for entrepreneurs to become investable, to survive and recover.
NEW! Climate tech startup
What else can I do from my small office desk in St Albans, UK? This time, my mentor in the Executive MBA cohort, introduced me to a circular economy startup run by one of her colleagues. I joined the team recently. We look to create a circular sourcing gateway for the textile and packaging industry. In my partnership role, I seek to bring people together and write fundraising applications in advance of our MVP launch in July this year. It’s so exciting to see how the world is progressing to circular strategies. Here is one of my favorite videos on the change towards a circular economy.
As I write this in June 2020, there is still a lot of uncertainty in the world post-pandemic. I am humbly trying to do my best to remotely support amazing initiatives. Though, my heart is in emerging markets, on the ground, in the streets, among people.
Daniela is a customer centricity consultant, ex social entrepreneur in ed-tech in India and a Skoll Scholar at Oxford Saïd Business School. Find her on Twitter @ella_gh
Rangan Srikhanta is a 2019-20 Skoll Scholar and MBA. He is dedicated to equal and fair education for all as a catalyst for future progression and access to opportunities for the world’s most marginalised communities. Rangan shares the story of how this came to be his passion and how he ended up at the University of Oxford doing his MBA.
My journey to Oxford isn’t a typical one,
but then again – as I soon found out, no one’s is!
Born in Jaffna, Sri Lanka, my family and I
fled a civil war that would change the lives of millions of people. Arriving in
Australia, it took me many years to realise that social disadvantage transcends
nations and disproportionately affects minorities.
Many government policies when combined with
externalities, in whatever their form, first manifest as minor differences in
education and health in early childhood, but snowball into much wider social divides
later in life (lower life expectancy, lower employment opportunities and so on).
Layer in the rapidly changing landscape, thanks to technology – a fast forming
digital divide, would also become synonymous with an opportunity divide.
As fate would have it, in 2005, I found an opportunity to do something to contribute to improving access to educational opportunities for thousands of children by closing the digital divide. One laptop per Child (OLPC), was a partnership among businesses, NGOs, and governments to produce the world’s least expensive laptop and to distribute that device to children all around the world. I was intrigued by OLPC’s vision of bringing those sectors together to solve social problems. I was equally impressed by the low-cost laptop that OLPC proposed to create.
The device, which came to be called the XO,
would cost just $100 a piece to manufacture, had free and open software,
ultra-low power usage, a sunlight-readable screen and be field repairable.
Inspired on so many levels, I chose action
over theory, opting to make numerous late-night phone calls to MIT to figure
out what we could do to bring the project to Australia. Armed with what would
be my greatest asset, my child like naivety on how these projects came in to
being, I set upon a journey that would not only improve educational
opportunities for thousands of primary school children but also change my
entire trajectory in life.
Whilst our early days were focused on
advocacy, it wasn’t until after our volunteer group formalised into One Laptop
per Child Australia that I realised that the OLPC initiative needed a re-think
to some of its core principles.
After delivering computers to many remote
communities, it was clear that flying in, dropping off computers for free and
then leaving was not sustainable and would undermine our ability to improve
access and usage.
A major challenge facing remote schools in
Australia is the tenure of teachers. On average teachers last 8 months. Any
model that required face-to-face training was not scalable, would only serve to
build a dependency relationship on our organisation, and do little to build
local capacity to overcome teacher turnover.
In fact, we found there were many
dependencies on suppliers (by design) that resulted in schools being forced to
come back for repairs, support etc. This was a market failure that increased
the cost of technology and reduced access to those that needed it most.
After evolving our programme over 10 years,
raising just under $30 million to train over 2,000 teachers and deliver over
70,000 computers, it became clear that I needed time and space to reflect on my
journey into the future.
Truth be told, after the management
rollercoaster I’d been through over the past decade, I wasn’t convinced I
needed an MBA. But to classify Oxford’s MBA with its deep connection to the
Skoll Centre as ‘just another MBA’ is a career limiting move for anyone who wants
to lead an organisation deep into the 21st Century. It forms the
reason why I wanted to come here – this MBA, is a place to consider how
externalities need to be core business for all executives.
One thing I didn’t anticipate was how the power of such a resilient institution like Oxford could be a catalyst for my own change. In my short time on campus, not onlyhave I been able to reflect on why I came here, but have also started to reflect on where I will be going.
Anjali Sarker is a current 2019-20 Skoll Scholar on the Oxford MBA. She is passionate about empowering women’s rights through economic opportunity. She reflects on her impact journey so far and what led her to Oxford.
It was a hot summer afternoon in 2014. A group of middle-aged women were sitting under a tree, giving me and my colleague a very skeptical look as we were trying to explain how mobile payments could possibly make their lives easier. They did not seem to be convinced at all, for good reasons; at least for reasons that were valid to them.
“We, women, don’t understand those things… too complicated for us.”
“My husband handles all financial matters. Those are men’s responsibilities.”
“My marriage will be in trouble if I use mobile money. My in-laws will assume that I’m secretly sending money to my parents.”
I wondered if it was at all possible to challenge the age-old traditions and gender norms that made women believe that managing money is men’s business, and they should ‘stay out of it’. As a deep believer in gender equality, and being a woman myself, I wanted to challenge the status quo.
At that point, the mobile money revolution in Bangladesh was just building momentum. However, as with all new opportunities, it was mostly men who were able to utilise mobile money. In particular, rural and poor women lagged behind. By 2017, the number of mobile money account holders in Bangladesh shot to over 24 million, the highest in the world. Shockingly, at the same time, the gender gap in financial inclusion increased 20 percentage points within only 3 years, leaving 38 million women unbanked. BRAC, one of the largest NGOs in the world where I worked at the time, had been active in the microfinance industry since the early 1970s, providing rural women access to small loans. We saw mobile money as an opportunity to expand the coverage of financial services to every corner of the country. However, the challenge was how to take it to the poorest women who need it the most.
The next few years became a roller coaster ride for my team, pulling off a massive nationwide project, funded by the Gates Foundation, to get digital financial services to the fingertips of one million women (literally). Leading the project taught me more than I could have ever imagined – taking me to the remotest corners of the country and exposing my eyes to the harshest forms of poverty. On one hand, it was incredibly inspiring to see how our clients’ eyes lit up when they made their first digital transactions and sent money to their loved ones. On the other hand, I felt numb when I heard many stories of husbands’ abusing their wives for being “too independent”. I realised that beyond providing necessary services and ‘doing good’, development interventions should also take responsibility for the consequences, both intended and unintended, that come later.
“A more effective way of changing the status quo is to build a better system that makes the existing system obsolete.”
Anjali Sarker, 2019-20 Skoll Scholar
The project left my mind full of complex questions, which motivated me to take a two-year study leave. Before coming to Oxford for my MBA, I did an MSc at the London School of Economics, where I studied Inequalities and explored how emerging technologies impact the existing inequalities. Many people raise their eyebrows when I said that I was going to do an MBA, after studying “inequalities”! Aren’t these the two extremes of the world today where the richest 1% are exploiting the whole planet and the activists are protesting on streets to bring them down? Well, I believe the realities are much more complex and nuanced than that. One can choose to fight the system and in extreme cases of injustice, that might as well be the only option. However, in most situations, a more effective way of changing the status quo is to build a better system that makes the existing system obsolete. This hope for change is what inspired me and brought me to Oxford.
While looking into business schools, Oxford’s Saïd Business School clearly stood out because of the Skoll Center for Social Entrepreneurship, the Skoll Scholarship, and the incredible privilege to be immersed within the wider Oxford University community. In fact, my motivation for an MBA was understanding the world of business and investing the knowledge, skills and connections gained in social good, specially to create systems that work for women. Unfortunately, women are still the biggest minority in the world. More often than not, their needs and realities do not get the attention they deserve. To make things worse, if they are poor, illiterate or live in rural areas, they become almost invisible to the systems and decision-makers. My hope is that spending this year in Oxford, and all the incredible opportunities that come with an MBA from Oxford Saïd, will enable me to better serve millions of invisible women in Bangladesh.
Joaquín Víquez is a 2019-20 Oxford MBA and Skoll Scholar. He began his social impact career in his native country, Costa Rica, where his passion for environmental sustainability led him to many projects and ventures. Now Joaquin finds himself among 300+ other global MBA candidates in one of the world’s oldest institutions, the University of Oxford.
It might sound strange, but I truly enjoy the smell of coffee berries. Most coffee drinkers don’t even know what that is because coffee travels around the world as a bean and not the actual berry. The coffee berry is processed the same day it’s harvested, and in just a few days the coffee bean is ready for shipping. I know this because I grew up in a family dedicated to small scale coffee farming and livestock. By the way, I also enjoy the smell of horses and cacao fermentation.
Growing up around agriculture provided me with a sense of what it means to ‘live off the land’ so to speak, the hardships and of course, the rewards. It helped me develop a sense of empathy towards an industry that feeds the world. It also caused me to develop questions, I didn’t realize then, that was going to become an essential part of my career. For example, what happens to the coffee skin/peel after the bean is extracted? What do they do with such “waste”?
Naturally, this upbringing influenced me to undertake a degree in agriculture science, which I did in Costa Rica at EARTH University. During my time at school, I started specializing on biogas technology. Biogas converts, through a biochemical process, organic waste into fertilizer and methane, which can be used as energy. In other words, a farm just like the one I grew up on, could convert the cow dung into energy for cooking.
Back then, if I had to describe my “dream job” stepping right out of college, it would’ve been a 95% match to my actual first job. I ended up leading a team who advised dairy farmers how to properly manage their in-farm waste (mainly cow dung). At that time, regulations were urging the largest dairy cooperative in Costa Rica to align its farmers to produce environmentally friendly. I continue to advocate the use of biogas among these dairy farms. Having learnt there wasn’t an actual product in the market for small scale biogas farmers, I decided to quit this job and start a social venture to make biogas an accessible technology among farmers.
Entrepreneurs always describe how difficult but worthwhile is to run your own business; I can’t but agree! The company (Viogaz) officially operated for six years. We became a renown biogas company with the greatest number of biogas projects in Costa Rica. During this time, we were recognised and awarded for the work we were doing, plus creating tangible impact in the region. Unfortunately, a combined set of unexpected events fell upon the company, which obliged me to shut down the project at the end of 2017.
I learned that doing business while having an environmental priority is possible and highly gratifying. So, just as I decided to do an MSc to strengthen my technical knowledge, I started considering doing an MBA to strengthen my business knowledge. Coincidentally, I received a newsletter announcing the Skoll Scholarship to study at Saïd Business School on a renown MBA program with a strong focus on responsible and social business, at the University of Oxford. This scholarship sought to support entrepreneurs doing good through business. I thought to myself: “that’s what I have been doing for all my career” … I decided to apply.
Fast forward, 12 months later, I find myself at a 400-year-old
pub in the heart of Oxford writing this blog. I couldn’t be more excited,
thrilled, and inspired to be here. I am very much looking forward to the future.
And although my future is not set in stone, I plan to continue to explore new
business ideas in areas of waste-to-resource and climate change, as well open
to also join an organization tackling these problems.
…And by the way, going back to my child questions, coffee peel/skin is still disposed of inadequately, causing tremendous environmental impact, meaning there is still lots of work to do.
Skoll Scholar 2018-19, has spent the last year in Oxford studying her MBA. To
end the year, she reflects on her own personal learnings and passes them onto
you to take forward on your own journey.
I love to ask questions to deepen my understanding. I believe asking great questions is an awesome skill to have. This year, however, I discovered that I am an activist: I raise my voice in matters that contradict my values. And it happened a few times. I also had the wrong impression that many people think like me and I assumed that my MBA colleagues and I think alike. Instead, I learned there are endless perspectives that I need to acknowledge and that the ‘18-19 MBA cohort at Oxford Saïd are not as vocal as I expected.
Here are some stats: this year
we were 315 people from 62 countries, average age 28, with 24% of us coming
from finance, 17% coming from consulting and the rest 59% coming from 16+ other
fields, with an average of 5 years of experience. Wouldn’t you expect these
young people to make their voices heard?
In some sections, many were
silent during lectures and didn’t ask clarifying questions. Some possible
reasons: they didn’t want to disturb the lecturer’s flow, or they thought that
their question might be “stupid” and might not bring value to the rest.
Culture, personality and English proficiency also play a role. And then there
were people who might have been experts in their field.
I experienced many times the impostor syndrome.
However, it didn’t stop me from asking brief questions in class: it shows the lecturer
where I am in my learning, it helps me clarify my thoughts and other people can
benefit too. Even more, given my years of groundwork, I could potentially bring
a new perspective on interpreting industry practices and academic research. I
kept my computer open many times in class to make sure I get a gist of a
concept like debt/equity ratio and use it correctly in my question, but
that didn’t stop me from taking my understanding to the next level with a
question. The worst thing that could happen was to leave the classroom without
understanding the foundation of what was taught.
Question the default – Courage to ask Why
In a world in which “business as
usual” – with profit as the single end goal – doesn’t seem to make sense anymore,
we need courageous leadership who dares to question the default practices. I
actively decided to practice this courage. Don’t be afraid to ask in impact
investing class why we assume that tools of traditional finance can be
transferred as they are into impact investing. Don’t be afraid to ask in
economics and finance, why the perpetual growth assumption is not questioned.
Speak your mind
How many of us question the
things we hear from lecturers and speakers? Being at Oxford, we had access to
amazing speakers: in class, at the Oxford Union or at events around the campus.
Amazingly reputed people come to Oxford, and that’s a great privilege. But
Oxford also teaches you to speak your mind, not to get intimidated by the
reputation of the speaker. We might have valuable insights. Politely
acknowledge someone’s effort to share their story in front of a class of
students and then speak up. Just remember to speak with humility!
Always remind people that every management decision
It’s not about the merger post
acquisition, it’s about two teams of dedicated people learning how to work
together. Thinking about people can help you better understand the expected and
Speak with your heart but wrap your position
in data: every time
I learned this the hard way. My friend, an editor with The Economic Times, showed me how to keep my emotions under control and use data instead to make the point. It does require a bit more (home) work. I tend to let myself taken away by emotions. When I hear something that contradicts my core believes, such as anti-refugee statements or opinions about “the poor’s ignorance”, my blood pressure goes up. Some perspectives out there really clash with my genuine belief that humanity is equality distributed in every one of us.
When things go rough, remember to be assertive. One of the best take-aways I have from my year is the Even Fish Need Confidence (EFNC) framework that I learned during peer-support training: explanation, feelings, needs, consequences. Use this framework to communicate openly to someone who might use words that trigger negative emotional reactions in you: explain what happened (facts), express your feelings about what happened (vulnerably), state what you need (to make this relationship work), state the positive (and negative) consequences if your needs are (not) met. Communicating with this framework builds respect between people and reduces the risk that someone gets hurt. Difficult conversations are healthy and important. Constructive conflict, if orchestrated, can help everyone learn how to be a team player. It’s not an easy task to orchestrate conflict but it might be worth it. We are all on a discovery journey to become a better version of ourselves. Enjoy yours!