Back in the first term of the MBA, treatment I wrote a blog on tending to our inner self. With all the possibilities and opportunities at business school, it is easy to get lost in an ocean of activities and forget why we are here in the first place. Now looking back from the middle of the final summer term, what a year it has been! Interestingly, the most memorable moments and major learnings took place when I was so immersed in an activity or with a community that I almost forgot about myself. In addition, when I took a plunge into the unknown and let go of the need for certainty, new doors and ideas opened up.
Many of us come to business school with a preconceived notion of what we would like to do. We could have had a business idea, wanted to break into a certain industry or plan to work on a blueprint or roadmap for an emerging market. However, I have learned that the ability to let go of the prescribed plan brings better opportunities. We often think if we would try a little harder, work a little longer and talk to a few more people, we would be on the right track, but sometimes they could be the wrong things to pursue in the first place. If it is a new product or new business, it is often about industry trends, market behaviour, and the company’s complementary assets. Being able to have the acumen to sense and read the external environment takes years of experiences to accumulate. Understanding the ecosystem and gaining knowledge from existing players actually, becomes a crucial shortcut to save time and investment.
What about the plan and what we wanted since the beginning of the year? Accepting that we live in a VUCA (volatile, uncertain, complex and ambiguous) world means that we need to be adaptive to change and ready to change plans. Often it is more important to fully understand a problem than to be fixed on a solution. Our Entrepreneurship Project started out to build a tomato processing factory in Sierra Leone, but after months of learning from other factory’s experiences and similar examples in Nigeria and Ghana, we realise that it takes more than a factory to solve the problems we want to solve. To reduce food waste and strengthen food security, building a modern logistics system and improve the small-holder farmers’ cooperatives will do more for the farmers than merely a processing factory.
The Skoll Centre recognises the “solution trap” that entrepreneurs often fall into and offers the “apprenticing with a problem” grant that allows MBAs to be fully immersed in a problem larger than themselves and have the humility to learn from others before coming up with a solution. This will help our EP project grow and be better embedded within the local ecosystem. There are so many players already in the field addressing similar problems, it’s best to be complementary and collaborative and learn from the precious existing local knowledge.
Business is all about people and relationships with different stakeholders. Going beyond oneself means to make genuine connections, being able to listen, understand and empathise from a deeper perspective. One of my favorite classes this year is Leadership Perspectives from Humanities. In the last class, the professor discussed notions of leadership from moral philosophers such as Max Weber, Hannah Arendt and Martin Buber. Contrasting from Weber’s notion that leadership is all about the individual leader’s ability to bring a group of people to achieve certain goals; Arendt believes that it is the people that enable the leader to manifest a collective desire for change. Buber further elaborated and explained that it is building the “I-you” relationships rather than “I-it” relationships that make us great leaders. “I-you” moments mean caring for the other people, deep listening and making a lasting connection rather than the transactional nature of an “I-it” relationship. Opportunities to make “I-you” connections at business school are abundant, but one needs to actively go beyond the self and the autopilot mode of performing daily routines that our mind puts us in. To get a lot of things crossed off our to-do list, we need to keep going ahead without paying too much attention to the others.
The best part of the MBA experience, as all my classmates would agree, is the people. We cannot take it for granted that the MBA is one of the rare experiences in our lives that we get to learn from 340 classmates from different countries and backgrounds, from former military commanders from Australia; social entrepreneurs from South Africa; to technology gurus from France and finance experts from Japan. The numerous small group projects exposed us to different ways of thinking and working across industries and cultures. One of the best memories of my MBA year is participating in the Impact Investing Competition with four other classmates from Kazakhstan, Switzerland, US and Canada. I believe the reason that we were able to out-compete all the other European schools is because of the diversity of both expertise and nationalities on our team.
At the beginning of the year, I mentioned a childhood goal of visiting the Antarctic to my other Skoll Scholar friends. I never thought it would become a reality, and now I am working with other organisations on climate change education, expedition and women’s leadership, some projects that I never dreamt to be able to work on. Taking that initial plunge, going beyond myself into the unknown enabled new possibilities to present themselves.
Have I totally contradicted myself? Not at all. I actually think going inward and setting the right intentions enables the right external opportunities to take place. Plunging into the unknown with mindfulness will make the adventure much more fun and full of learning!
Skoll Scholar, online Maria Springer, shop reflects on her classes during the Oxford MBA programme.
Economies can, patient and indeed should, work for everyone. While studying the MBA, I realised that all business is social business and that no business is all good or all bad. Every company has a choice. Companies can operate ethically and value social impact and environmental responsibility while maximising bottom-line profits. Of course, this choice is not a one-time decision. Companies must make and reaffirm this choice at the most senior levels of leadership on a continuous basis, not because they should, but rather because it’s good for business. With this understanding of social business, small, medium and large public companies can indeed be a force for good.
In Strategic Human Resources Management, I learned how wages, equity ownership, and benefits can motivate employees to deliver exceptional results. In Leadership, I learned how executives, investors, bankers and shareholders can deliver social impact without jeopardising financial performance. In Private Equity, I learned how companies can form a diverse Board of Directors to increase shareholder value. In Supply Chain Management, I learned how reliable suppliers, ethical manufacturing standards and robust environmental policies can make or break a company’s reputation and viability. And, in Strategic Brand Management, I learned how companies can defy unhealthy marketing standards to create engaged and loyal audiences.
I am walking away from the MBA a pragmatist, but also an optimist. I am clear that no business is all good or all bad; even Patagonia, Tesla, and Whole Foods get it wrong sometimes. I am also hopeful that companies are being forced to correct where they may have been wrong. Acting responsibly is becoming a business norm, required by clients and consumers alike. In response to the market, Wal-Mart, Shell and Monsanto have been forced to transform their operating practices and image in recent years.
Pragmatism and optimism feels more relevant than ever. After the fatal shootings of Alton Sterling and Philando Castile by United States police, the #BlackLivesMatter movement has gained unprecedented momentum as voices of outrage, fear, pain and frustration dominate the media cycle. Yet, I also see hope. Black-owned banks have witnessed an unprecedented number of depositors. Policy and social movements can be powerful solutions to widespread discrimination, but so can businesses that step up to address racism, inequality, and environmental injustice.
Throughout the year, as I walked into formals at colleges hundreds of years older than my country, I felt immense privilege. As a Skoll Scholarship recipient, I have been afforded immense privilege and as a white citizen of the United States, I was born with immense privilege. As I prepare for graduation, conscious of my privilege and the complex world we live in, I am encouraged that my classmates and I have been equipped with the tools required to start, run and grow businesses that will play a role in constructing just, equal and sustainable global systems.
How does one judge whether this year has been a successful one or not? Have we been able to achieve things we wanted to from this year? Have we picked up the skills that we thought we would like to? Have we found the jobs that we wanted to?
These are big questions and they are not easy to answer. But one thing on which most of my class agrees is that this has been one of the best years of our lives. There are no two ways about it.
What is the one thing that we are going to take away from this year? For me, and it would be the conversations – both within and outside the classroom. I believe that the person who does the listening in these conversations is the one who derives the most value from them. These conversations with people from across the globe and across industries have broadened my professional and personal perspectives. Furthermore, in our classes and study groups, the diverse approaches of my classmates towards problem solving, almost always so different from mine, has enabled me to learn from different ways of thinking and approaching challenges. One of the main ways I have grown this year is in my ability to have conversations about multiple business disciplines and industries. There are many who would cite this kind of growth as a highlight of their MBA – and I have certainly found this to be true in my own case. I consider it a privilege to have lived this year in Oxford and to have grown in this way.
One thing which I have come to realise is the power of networks, rather than just networking. The people we have met this year and the relationships that we have fostered are going to stay with us. These are the people who are going to go and manage large corporations and build successful startups, and we will need each other at different points in our lives. In order to reap benefits from the network that we have built this year, it is very important to be conscious of how people perceive you. Do they have fond memories of you from a conversation, an event or a dinner? And when you drop a note 10 years down the line to one of them, these memories and how they thought of you back will stand out. I would like to believe that if, at the end of the year, many classmates perceive me as a friend – as someone they would love to hear from even 10 years down the line – then I have succeeded in my MBA.
Nine months in the MBA programme at Saïd Business School have exposed me to a diverse set of experiences. I have worked on projects ranging from solutions to decongest the London Tube to helping launch an agri-tech startup. I have worked with public stakeholders, search become aware of international government policies and worked on initiatives relating to industries that would have been unknown to me less than a year ago.
I came to Oxford with the intention to better understand how startups and private sector organisations can effectively be support systems (or in some cases, prostate replacements) for broken or archaic public sector frameworks – and many of my assumptions have been challenged.
Hands-on academic modules like Global Rules of the Game, where we learned in detail about the passing of the insurance bill in India, have played a significant role in my learning process. In teams, we took on the roles of different stakeholders in the decision-making ecosystem and played out likely scenarios. We learned, in a practical and relatable way, how a group of private organisations played a significant role in pushing the approval of a regulatory change which was generally perceived as needed. In our professional journeys, we take many actions – which may or may not work out for the best. Learning to understand these actions and decisions in context, and how the same situations could be better approached or what actions could be repeated, are priceless lessons.
Through the year, my classmates and I have worked in multiple, diverse teams. Working to bridge cultural and professional distances, while challenging, has been an extremely rewarding experience, one from which we have walked away with friends, valuable lessons and a better understanding of our own personalities.
I have worked with classmates from the government and social sector and have had the chance to interact with practitioners from multiple industries and sectors during events like the Skoll World Forum. Through these experiences I learned how some organisations and individuals are pioneering in the space between the public and private sectors. Building relationships, understanding the target segment and thinking long term have become fundamental to seeing success in the field and ensuring sustainability in programmes.
A highlight of my programme occurred a few months ago, when I met an alumnus of the University of Oxford who has been building an organisation that is changing trust relationships in online interactions between individuals (think of an AirBnB host or Uber driver/customer – and what we really know about those in whom we place trust). Drawing on my many experiences in witnessing and experiencing broken trust architecture in unorganised sectors and developing countries, I have been helping them maneuver some new markets they are looking to enter.
While the MBA year is still a few months from culmination, the experiences – academic and practical – have helped me hone my skills and have reaffirmed my choice regarding the professional space in which I would like to remain.
Oxford is fondly called the city of dreaming spires, and rightly so. It has inspired me and opened the opportunity for us to forge special bonds, question the direction in which our actions take us, and aim higher, every day.
I was given the opportunity to reflect on my thoughts back when I was entering the MBA programme, recipe through a class project that a group of friends were completing for their digital media class. They asked members of our class to complete four statements, prostate to get a snapshot of how our cohort is feeling as we draw to the end of the MBA program. These were:
A year ago I wanted to…
But back then I felt…
My favourite moment on the MBA has been…
My responses at the time were limited to a couple of words – however, with more time, I have reflected more deeply on how my courses and interactions here at Oxford have enhanced my experience.
A year ago I wanted to find ways to apply my public sector experience in order to continue to improve the lives of Women and Girls, but through working on innovative solutions in a private sector role. I wanted to work on issues affecting Women and Girls in developed nations as well in sub-Saharan Africa. I expected that the theories and frameworks explored in my courses would help me to build my skills in order to make this transition. I planned to look at consulting in teams who worked closely with the public sector, NGOs and civil society around issues related to equality. The courses that have helped me feel most prepared for this step post-graduation are Strategy, Strategy & Innovation and Corporate Turnaround & Business Transformation. The content allowed me to deepen my knowledge around how incumbent markets can be disrupted by nascent innovations. I was able to explore how the market responds to ‘new entrants’ and ‘substitutes’ through the application of Porter’s 5 forces framework. The latter course provided strategies on how to bring around transformation in hostile environments and ensue that stakeholders and employees buy into the new vision that is proposed.
Back then I felt unprepared. I felt that I knew a lot about my field and was able to progress at a grassroots level however I knew very little about finance and how the numbers which describe the country’s economic state fit together. How that has changed! I have not become a finance guru in the past year by any means. However, I have developed a sound body of knowledge through courses such as Corporate Valuation, Mergers and Acquisitions and Real Estate. These courses have prepared me not to feel lost in conversations about finance and the economy, but have informed me, to the point that I feel I can ask relevant questions. I recently sat next to a man on a commute to Paris who had helped set up a hedge fund in South Africa. We talked finance for the entire journey from hedging, commodities, and the impact of China slowing down, to the big short and financial crises on the continent. By the end, I was surprised at my ability to articulate myself and to understand his role. This was a conversation that I would have been completely lost in a year ago.
My favourite moment has been meeting all the babies and families. Family is a big part of the Nigerian community I belong to. While a student in undergrad I remember feeling disconnected from the real world due to the lack of families and children in my immediate community. Then, I was able to find solace through my church community, which was filled with people of all ages – from children and babies to great-great grandmothers. During the MBA it has been refreshing not to feel disconnected in this way. It is important to find ways to be connected to the things that are important to you, and I recommend establishing routines early on in the journey. Through my interactions with the peer supporter network at Oxford Saïd, of which I am a part, I have been able to maintain balance. Kurt April’s MBA Launch session on ‘Self-Care and Leading Through your Personal Narrative’, the themes of which were also picked up on in my Leadership Fundamentals course, further developed my ability to focus on my personal development. The idea of delivering pitches and presentations which allow me to embody authentic leadership that is based on my personal story was core to helping me stay connected to my values.
Our diversity inspires a level of fortitude to try new things. I have learned so much from my fellow classmates, professors and the wider Oxford community. They have given me the courage on days where I was not sure where to turn. They have pushed me on the days that I wanted to give up. They have encouraged me on the days that I felt confused. They have celebrated and captured great moments even when my phone battery died. They have opened their hearts to me by sharing their world, their hopes, their struggles and their dreams.
These are my thoughts – please take a look at the reflections of some of my fellow classmates in the “Diversity InSpires” Video.
Oxford’s Fierce Compassion – Series of Student Insights to the Skoll World Forum 2016.
MBA student and Skoll Scholar, Deborah Owhin gives her perspective on the Skoll World Forum seminar session ‘Leading Through Adversity’.
Adversity is defined as a difficult situation or condition: associated with misfortune or tragedy!
In this all-female panel, the discussion moved from the journeys of personal leadership challenges to family upbringing to what is ahead. The panellist spoke openly and candidly on their hopes and beliefs on women’s leadership roles in public life. In the imminent future panellist such as Mary Robinson is involved in the campaign to seeing the next Secretary-General of the United Nations while Halla Tomasdottir is currently in the Presidential race to be the next President of Iceland!
After the session I had the opportunity to spend a few minutes with each of the panel and asked them all 2 questions
Being a student I’m often intrigued by a range of academic studies and so I asked the panel if they had the chance to go back to school today, what subject would they study and why?
The second question was I posed was; in hindsight of the journey that you have experienced thus far in life, if you had the opportunity to meet and speak to your 12-year-old self what would you tell her to keep her going and achieve the potential….
“I would find it necessary to focus on human rights development and climate justice. These are existential threat to all of us and I am truly focused on these issues. I would have liked to have become involved in work on this at an earlier age. So a degree would give me a broader perspective”
“My 12-year-old self was VERY shy, I would say get a hold of yourself….I used to block…I would force myself 12 year old self to debate, to help me get over the shyness. I overcame my shyness at University where I still attempted to block but found ways to get out of the shell.”
“I would go back to study social entrepreneurship. The only way we can solve the many pressing issues we have in the world today is through building mission driven businesses. I believe in the power of that model. The idea of triple bottom line sits well with my values and I did not learn that during my time as an MBA student which was international.”
“I have a 12-year-old daughter, and when I was 12 years old we had our first female President in Iceland. So talking to my 12-year-old self is very meaningful. I would say to her… be you… never let anyone ever tell you that you are not enough… that you are not okay exactly as you are… that you have been created in that perfect way to be you. Halla, lots of people will tell you that you should be that or this but always have the courage to listen to what is inside of you and trust that intuition. You may cheat on your intuition but your intuition will never cheat on you not even when you are 12.”
“When I was in school I really went through as scenic route through my academic career. So I started off studying fine arts then engineering and then theology. I have explored a number of fields. So if I go back to school now I would go for something that I have not studied yet like dance. To be able to integrate my creativity with my academics. It would be a modern type of dance or ballet.”
“I would tell my 12-year-old self that she is going to be a phenomenal woman. That’s all.”
“I would love to study international relations because I have spent the majority of the last 20 year of my life travelling the world and promoting global sisterhood. I would have love to have started that earlier in my life and reflecting on it going deeper into the subject area would have been beneficial.”
“To my 12-year-old self I would say; stay curious. Keep knocking on doors and asking questions. It is important to foster a spirit of curiosity as a child as so one is not limited in their view of the world.”
“My first thought is that I would NOT go back to school at 25 I feel like I am ALL schooled out! I have studied medicine and then got an Executive Masters in International Strategy and Diplomacy at LSE. But if I really had to go back to school I would study Life Ethics, and develop my life skills in this course where you get exposed to your civil rights, how to balance your books etcetera, but I am good at Karaoke!”
“My 12-year-old self wanted so much better for me. I had the opportunity to open a time capsule that I did in grade 8 when I was 12 when I was 22 which was 3 years ago. My time capsule said that I would have a yellow VW Beetle, I would be married with a child and 3 cats and I would be the President of the Hospital. I watched the TV show E.R. a lot and always wanted the role of the chief of surgery but just didn’t know what it was called back then.
I would tell my 12-year-old self to listen to listen to my parents, not to listen to kids in school if they were mean and to stick to what she believes in and to take risk. There were so many things that I wanted to do at 12 but was told I could which I regret.
“I learned that courage was not the absence of fear, but the triumph over it. The brave man is not he who does not feel afraid, but he who conquers that fear.” – Nelson Mandela
The panellist all share a similar sentiment in that their family upbringing played a vital role in shaping them into the leaders they had each become as adult women working across the world to bring about positive change in the lives of women and girls. When she could not access the ready-made platforms that political leaders used to make decisions that affected her, Alaa saw the need to create her own for Libyan Women. Reverend Mpho Tutu’s environment shaped her and gave her the courage to stand for what she believes which lead other religious leaders to support her.
If you could speak to your 12-year-old self today what would you tell her or him?
I would say to you all take the time your relationships deserve because all you have is today do not waste time, be passion filled and willing to take risk.
There are millions of 12-year-olds out there waiting to hear your story have the courage and boldness to share the journey of who you are and how you have not only faced but overcome adversity.
Remember there are no leaders who have not faced times of adversity, what has shaped them is how they chose to overcome adversity.