Sunday, 9 June 2019, the Skoll Centre’s Map the System Competition held its
Global Final in Oxford for another year. Making it to the final six teams out
of 20 overall finalists, the University of Oxford team, No Means No, took 2nd
place, winning £3,000 in cash prize money. But the money and the prestige of
being in the top three winners only came 2nd to the incredible
journey of learning and discovery this team of five Indian students, four of
which were Oxford MBAs.
Oxford MBA 2018-19, Prerna Choudhury and teammate and Duke University Sandford School of Public Policy alumna, Tanmayata Bansal, tell us how they mapped the system of gender-based violence in New Delhi, India.
In early January, we came together as a
team with a common thread that is unfortunately part of the lived narrative of
most Indian women—we all had either been victims of sexual assault or known
someone close to us who had. In 2012, the brutal gang rape and death of
23-year-old Jyoti Singh brought the city of New Delhi to the forefront. Seven
years later, Jyoti’s parents, who have now turned activists feel that change
has not occurred and that justice in India has failed Jyoti and women like her.
Not only were we frustrated by the lack of
progress made to address the problem in our country, but we were also
passionate about wanting to be a part of the change. Map the System offered a
public platform for us to break the societal taboo we had dealt with our whole
lives, using the lens of systems thinking, which was particularly relevant to a
problem as complex as ours that involved a diverse range of stakeholders and
was multi-faceted in its contributing causes and solutions.
We conducted extensive primary and
secondary research to help us map stakeholders and develop a narrative illustrating
the interplay between these stakeholders. This ongoing interplay contributes to
perpetuating sexual assault against women in New Delhi. We read news articles,
op-eds, reports, and academic literature to help us understand the history and
quantify the extent of the issue. We identified 20 distinct stakeholders that
were either experiencing, contributing to, or trying to prevent the problem.
The second phase included primary research
which included 31 interviews across our stakeholder spectrum. We started by
reaching out to our internal network and gradually progressed to sending out
cold emails. We received an overwhelming response to our cold emails, which
further strengthened our belief that the issue needs to be discussed on a
These interviews further tied to our
secondary research and gave us nuanced perspectives on the issue. The process
also contributed to our final systems map which underwent multiple iterations –
from a linear process map, to a rather convoluted and more accurate depiction
of the problem and aspects related to it.
So what were our findings? We’ve outlined
and synthesized our research and findings:
Widespread change can only be achieved if
the city of New Delhi implements a concerted city-level strategy that targets
solutions in education, policy, law, technology, and infrastructure:
All our interviewees advocated for education as key to fostering long-term
change in mindset. Solutions targeting education taking the longest to make an impact
but yield the highest probability of bringing about a paradigm shift.
Implementation and enforcement of policies takes time and is key to success.
comprehensive legal structure already exists in India to deal with crimes of
sexual assault. Reform should focus on expedition, reduction of errors, and
placing the victim at the center of the case.
Use of mobile phone apps and SOS emergency lines have provided women with an
avenue to report sexual harassment. Social media campaigns have also enabled
Physical infrastructure such as lighting, or social infrastructure such as
networks help reduce the incidence of sexual assault.
& Levers of Change
A lack of
prioritization and implementation can be addressed by prioritizing gender
equality as part of the national agenda through policy changes such as reducing
investigation times or portraying women in empowered roles in Bollywood movies.
A lack of
sensitivity and support is mitigated through the creation of a safe and
reliable place for women to fight against assault, achieved through repeated
gender sensitization trainings and the building of strong social networks and
cohesion among female professionals.
in staffing and representation are countered by increasing the agency and
representation of women across sectors.
A lack of
knowledge, awareness and accessibility can be addressed by increasing educators’
awareness of the importance of developing emotional intelligence in students.
Our systems map was divided into three
that promotes gender equality: A map tracing the way in which gender inequality
is deeply entrenched in Indian society and promoted from birth.
that normalizes sexual assault: A map analyzing the ways society, the political
and legal system engage in victim blaming and shaming and enable the attacker
through his ability to exercise control through power and bribery.
models and underlying structures that support the system such as a deeply
entrenched patriarchy, an outdated and rigid educational system, caste system,
religious and cultural traditions, weak institutional support, and social
Map the System empowered us to speak about a topic that was deeply personal to all of us. Ever since the competition, we noticed programs and campaigns happening in the city of New Delhi increasing awareness on the issue. Most notably, a leading radio station has started a campaign to make Delhi safe, especially at night by creating a sense of responsibility among its residents and urging them to be more vocal and actionable if they witness sexual harassment. We look forward to collaborating with such efforts and disseminate our findings and report among our stakeholders and organizations to take our efforts forward.
Authors: Prerna Choudhury Oxford MBA 2018-19 & Tanmayata Bansal Masters in Public Policy Analysis at Duke University.